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Privacy Policy

Last updated: January 2025

Our Commitment to Privacy

Balancedietcoach ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains our data practices for our website balancedietcoach.info and our editorial platform.

As an informational and editorial platform, we provide content about nutrition, diet coaching, and health wellness. This policy applies to all visitors and readers of our site.

Information We Collect

Automatically Collected Information

When you visit our website, we automatically collect certain technical information including:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on pages
  • Referring website and links clicked
  • General geographic location (city/region level)

Information You Provide

We collect information you voluntarily provide, including:

  • Email address when subscribing to newsletters or article updates
  • Comments and feedback on our articles
  • Inquiries and questions submitted through contact forms
  • Name and email for editorial correspondence

Information from Third Parties

We may receive analytics and usage data from our hosting provider and analytics services to improve content delivery and reader experience.

How We Use Your Information

We use collected information for the following purposes:

  • Content Delivery: To display and deliver our editorial content and articles
  • Newsletter Distribution: To send requested newsletters and article updates to subscribers
  • Communication: To respond to your inquiries, feedback, and editorial questions
  • Analytics & Improvement: To analyze user behavior and improve our platform, content quality, and reader experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To detect and prevent fraud, abuse, and security incidents

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve site functionality and performance
  • Deliver relevant content to readers

Cookie Types:

Essential Cookies: Required for website functionality

Analytics Cookies: Help us understand reader behavior and improve content

Preference Cookies: Remember your settings and choices

Most browsers allow you to control cookies through settings. You can refuse or delete cookies, though some website features may not function properly. We respect your cookie preferences and honor "Do Not Track" signals where applicable.

Third-Party Services

We may use third-party services to support our editorial operations and improve reader experience:

  • Web Hosting: Our website is hosted by third-party providers who may process your data according to their privacy policies
  • Analytics Services: We use analytics platforms to measure site traffic and reader engagement
  • Email Services: Newsletter and communication services may process your email address
  • Content Delivery Networks: May collect technical data to optimize content delivery

These third parties are contractually obligated to use your information only as necessary to provide services to us and maintain appropriate security measures. We are not responsible for their privacy practices beyond what is contractually required.

Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure and firewalls
  • Limited access to personal data by authorized personnel
  • Regular security audits and updates

However, no online transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You use our website at your own risk regarding data transmission.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Newsletter Subscribers: We retain email addresses until you unsubscribe
  • Analytics Data: Typically retained for 12-24 months for trend analysis
  • User Comments & Feedback: Retained as long as your content remains published on our platform
  • Cookies: Retained according to their specific expiration settings
  • Support Communications: Retained for 2 years or as required by law

When information is no longer needed, we securely delete or anonymize it. Legal obligations may require us to retain certain data longer.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal data, subject to legal requirements
  • Opt-Out: You can unsubscribe from newsletters and marketing communications at any time
  • Portability: You can request a copy of your data in a portable format
  • Restriction: You can request we limit processing of your data

To exercise these rights, please contact us using the information provided below. We will respond to legitimate requests within the timeframe required by applicable law.

Newsletter & Communications

When you subscribe to our newsletter or article updates, we collect your email address to send you content. You can manage your preferences anytime:

  • Click the "unsubscribe" link in any newsletter email
  • Update your preferences through your account settings
  • Email us your request to modify your subscription status

Even if you unsubscribe from newsletters, we may still send you important administrative or legal notices related to your account or our services.

Children's Privacy

Our website and editorial content are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take immediate steps to delete such information and terminate the child's account.

Parents or guardians who believe their child has provided information to us should contact us immediately using the information below.

International Data Transfers

Our website is hosted in Austria. When you access our site from outside Austria, your data may be transferred to and processed in Austria or other countries. By using our website, you consent to such transfers. We take appropriate measures to ensure data protection standards are maintained during international transfers, including standard contractual clauses and data processing agreements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post any material changes on this page and update the "Last updated" date at the top of the policy.

For significant changes, we may provide additional notice (such as via email or prominent notice on our website). Your continued use of our website following the posting of revised Privacy Policy means you accept and agree to the changes. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Company

Balancedietcoach

Address

Ringstraße 19, Graz, Austria

Website

balancedietcoach.info

Email

[email protected]

For editorial feedback or content questions, please contact our editorial team at:

[email protected]

Please allow 10-15 business days for us to respond to your privacy inquiries.

Related Information

For more information about our editorial practices and content:

© 2025 Balancedietcoach – UID: ATU42945362. All rights reserved.

Ringstraße 19, Graz, Austria | balancedietcoach.info

This site provides educational content only. We do NOT offer medical consultations, sale of products, deliveries, or refund policies. For medical advice, consult a licensed professional.